Privacy Policy
Effective Date: 02.05.2023
Raimond’s Movers (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, www.raimondsmovers.com (the “Website”), and when you use our online booking and quote platform at raimonds.moveconsole.com.
By using our Website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Information you provide voluntarily
When you contact us, request a quote, book a service, or submit a form on our Website, we may collect information such as:
- Name
- Email address
- Phone number
- Pickup and delivery addresses
- Moving details
- Any other information you choose to provide
- Automatically collected information
We use Google Analytics to understand how visitors use our Website. Google Analytics may collect information such as:
- Pages visited
- Time spent on the Website
- Browser and device type
- Approximate location
- Referring website
- Interactions with the Website
- Cookies or similar identifiers
We do not use Google Analytics to identify individual visitors personally.
How We Use Information
We may use collected information to:
- Respond to inquiries
- Provide moving quotes
- Schedule and manage services
- Improve our Website and customer experience
- Analyze Website traffic and performance
- Communicate with customers
- Comply with legal obligations
Cookies and Google Analytics
Our Website uses cookies and similar technologies, including Google Analytics cookies, to help us understand how visitors use the Website.
Google Analytics helps us collect aggregated and non-personally identifying statistics about Website traffic and usage. You can control cookies through your browser settings. You may also use Google’s available opt-out tools for Google Analytics.
Please note that disabling cookies may affect how some parts of the Website function.
Sharing of Information
We do not sell personal information.
We may share information only when necessary, including with:
- Service providers who help us operate our Website or business
- Payment processors, if payment is made online
- Contractors, employees, or partners involved in providing our services
- Legal authorities, if required by law
- Parties involved in a business transfer, such as a merger or sale
We do not allow service providers to use personal information for their own marketing purposes.
Text Messaging (SMS) Communications
If you provide us with your phone number, you may receive text messages from Raimond’s Movers related to your move, including:
- Booking and appointment confirmations
- Crew arrival and move status updates
- Quote and scheduling follow-ups
- Other transactional or informational messages about your service request
Message frequency varies based on your booking activity. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message you receive from us, or reply HELP for assistance. You may also contact us at info@raimondsmovers.com or +1 (617) 681-8181.
Consent to receive text messages is not a condition of purchasing any goods or services from us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website or online transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep personal information only for as long as necessary to provide services, respond to inquiries, maintain business records, resolve disputes, and comply with legal obligations.
Your Choices
Depending on your location, you may have the right to:
- Request access to personal information we hold about you
- Ask us to correct or delete your personal information
- Opt out of certain data uses
- Disable cookies through your browser settings
- Contact us with privacy-related questions
To make a request, please contact us using the information below.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Raimond’s Movers
Email: info@raimondsmovers.com
Phone: +1 (617) 681-8181
Website: www.raimondsmovers.com